Coronavirus Disease COVID-19 Updates
Updated October 22, 2020
Effective Monday October 26th the Covid-19 testing site currently located in the tent at Butler Memorial
Hospital’s Brady Street Parking Lot, will be relocating to
304 Delwood Road. There will be signage to alert you on where to go. Hours are Monday through
Friday 8am - 4pm.
*Please note that testing requires a physician order.
The Patient Financial Services office located in the BMH Tower remains
closed until further notice. Please contact 724-284-4460 or
firstname.lastname@example.org for any financial questions so that we may safely assist you.
BHS Reopening Guidelines
Taking care of your health matters now more than ever. The Reopening Steering
Committee has recommended that BHS resume outpatient visits, admissions,
surgeries and procedures. Our doctors will work with you to decide which
appointments, screenings and surgeries you should schedule now, for all
of your health care needs. Following guidelines from professional organizations
and PA DOH guidelines, the Committee has established specific criteria
pertaining to COVID-19 testing, PPE availability, patient risk stratification
and acute care capacity. The Committee will monitor activity on an ongoing
basis. It is prepared to further expand services - or dial them back -
based on COVID-19 activity over the next few weeks.
Virtual Vists and Telehealth Visits
BHS offers virtual visits and telehealth visits with primary care providers,
specialists and urgent care which allow you to have appointments from
the comfort of your home.
Medical Supply Donations
Are you a local business that is able to help keep our health care providers
safe by donating masks or needed medical supplies?
Click here for more information.
Coronavirus Response Fund
BHS is incurring significant costs as it responds to the COVID-19 pandemic.
Please contact the BHS Foundation at
www.BHS-Foundation.org or call 724-284-4716 to make a donation to the Coronavirus Response Fund.
Inspiring Patient Story
Butler Memorial Hospital celebrates with Mrs. Karen Rich, the first COVID-19
ICU ventilator patient, as she leaves the hospital to return home to her
family. “I praise God for answering so many prayers and thank the
entire BHS medical team for saving my life,” says Mrs. Rich. Watch
her celebration as she leaves the hospital.
BHS Coronavirus Important Information
Butler Health System Visitation Policy
For the safety of patients, health care providers, and the community at
large, please note the following restricted visitation policy.
- Most patients will be limited to one (1) designated visitor for the duration
of hospital stay. Specialized care areas may have modified designated
- Visitation hours will limited from 11 am - 7 pm, with a recommended rest
period from 2 - 4 pm with some exceptions.
- Social distancing will be required in sites such as ED waiting rooms and
- All visitors will continue to be screened at hospital entrances, physician
offices and outpatient sites. Outpatient site screening may happen at
registration and not the front entrance to the building.
- Visitors are not permitted for any patient in isolation for suspected or
confirmed COVID-19. Please refer to the Coronavirus (COVID-19) Policy
for additional information.
One (1) person may accompany any patient having a procedure or surgery.
This person will be directed into a specific waiting area in the hospital.
- Any inpatient procedural patient’s visitor shall remain in the patient’s
room. Surgeons will contact the visitor of the inpatient via phone.
- Outpatient procedural visitors will remain designated waiting area.
- CVT Surgery patient’s visitor will remain in the 5 Tower Waiting Area.
- Patients seeking emergency care may have one visitor accompany them into
the facility/room who must remain in the room with the patient during
his/her ER visit. During times of increased patient volumes when social
distancing cannot be achieved in the waiting areas for the safety of the
patients, visitors and staff, visitors will be asked to remain in their vehicle.
- Visitors may wait in a hospital parking lot or at an off-site location
of their choice. Staff will be contacting the patients designated visitor
with updates throughout their ED visit and allow them to accompany the
patient when appropriate.
OUTPATIENT INCLUDING PHYSICIAN OFFICE PRACTICES AND AMBULATORY CARE
- One (1) person may accompany a patient receiving outpatient care/appointment.
- Due to social distancing practices, in some locations where waiting areas
have limited capacity, the visitor may be asked to wait outside of facility.
Staff will contact the visitor when patient is ready to depart.
- Labor and delivery patients may be accompanied by one (1) or two (2) visitors.
- Post-delivery patients may have one (1) dedicated visitor for the remainder
of the hospital stay.
- Scheduled Surgical Cesarean Delivery patients may have one (1) designated
visitor at delivery.
END OF LIFE CARE
- Visitors may be permitted with provider order.
- For an actively dying patient, 2 visitors at one time will be permitted
during regular scheduled visitation. Visitors may be permitted to stay
in the patient’s room outside of normal visitation hours until the
- Behavioral Health patients are permitted one visitor per visit and the
visitor does not need to be the same designated person for the duration
of the patient’s stay.
Please refer to the Coronavirus (COVID-19) Policy for specific end of life
visitation guidelines for COVID positive
Hospital Patient Entrances
Butler Memorial Hospital patient entrances:
Effective immediately patient access to Butler Memorial Hospital is through
the Tower and Brady Street entrances between the following hours:
- Monday through Friday: 5:00 am - 7:00 pm
- Saturdays: 6:00 am - 7:00 pm
- Sundays: 11:00 am - 7:00 pm
- Monday through Friday: 8:00 am - 4:00 pm
- Saturdays & Sundays: Closed - Please use Tower Entrance
Clarion Hospital visitation policy and patient entrances:
The main entrance to the hospital will remain open to patients between
the following hours:
- Monday through Friday: 6:00 am - 6:00 pm
- Saturdays: 7:00 am - Noon
- Sundays: Closed
If you need assistance with entry to the hospital on Sunday, please report
to the Emergency Department.
The Emergency Department is reserved for emergency cases only. If you are
not in an emergency health situation or critically ill requiring the need
of emergency care, please contact your physician office for guidance and
direction before reporting to the emergency department.
The Cancer Center entrance will remain open and is reserved for cancer
patients only as we work reduce exposure and protect this vulnerable population
COVID-19 Testing Locations
COVID-19 Drive-Thru Testing:
The COVID tent at Butler Memorial Hospital will be
Monday, September 7th in observance of Labor Day.
Butler Memorial Hospital and Clarion Hospital COVID-19 testing locations
are open and in operation. Please note that testing requires a physician
order. If you feel ill please call your primary care physician for further
instruction. If you do not have a primary care physician please call:
Butler Memorial Hospital: 833-602-CARE (2273)
Clarion Hospital: 814-226-1DOC (1362)
PRE-PROCEDURE / PRE-ADMISSION COVID TESTING:
Effective Monday, July 20, 2020: Monday-Friday the Pre-Procedure / Pre-Admission COVID testing will be relocated
to the (PAT) Pre-Admission Testing office located at Crossroads Campus.
- Monday-Friday 8am to 10am: BHS Crossroads Campus - 129 Oneida Valley Road,
Butler, PA 16001.
- Saturday-Sunday 9am to 9pm: BHS FasterCare - 250b Butler Commons, Butler, PA 16001.
What is the cost for Coronavirus testing?
The charge for Coronavirus testing is $391 and is billable to your health
insurance. If you do not have health insurance the cost is $105.57. Financial
assistance is available click
here to learn more.
What do you do if you're feeling anxious or depressed?
BHS Family Services Outpatient Mental Health is open and welcoming new
patients! We are a resource for those in the community experiencing depression
and anxiety symptoms as well as any other psychosocial issue in the context
Evaluation and treatment for:
- Mental Health disorders
- Psychosocial issues
- Relationship and Parenting issues
- Diagnostic Assessment
- Individual, marital, family and group Therapy
- Psychiatric Evaluation
- Medication Management
A phone or virtual visit can be scheduled by calling
The PA COVID-19 Warmline is another resource offered. This is a new state
wide warmline for anyone feeling anxious related to COVID worries. This
is being operated through Butler County Center for Community Resources
but is available to anyone in PA. The Warmline can be reached by calling
What to do if you are not feeling well
BHS emphasizes that if you are not feeling well, before visiting a doctor’s
office, urgent care or emergency department, call your primary care doctor
or BHS Care Center at 833-602-CARE (2273) for guidance.
How to Access Medical Records
Butler Memorial Hospital is suspending walk-ins for Medical Records as
a result of the COVID-19 pandemic. Please note that staff are available
to facilitate your request for records by following the process below:
You may register to view your own records on the patient portal, My BMH
Health. If you are not currently registered to use the portal, you may
do so through the Butler Health System website by clicking
Outpatient Testing Locations Temporarily Closed
Outpatient testing at all BHS locations:
If you are experiencing symptoms of fever, cough, shortness of breath,
runny nose/congestion, or flu-like symptoms and have outpatient testing
scheduled, please cancel your testing and contact the physician who ordered
your test for further direction. Do not go to hospital or outpatient locations
for walk in testing (lab, x-ray).
All patients are required to wear a mask.
Some Outpatient Testing Locations will be Temporarily Closed as of Friday,
March 20, 2020. Please see below for details:
What is a Coronavirus?
The novel Coronavirus, known as COVID-19 originated in Wuhan, China and
has spread throughout the world over the past few months. Coronaviruses
are a large family of viruses, some causing illness in people and others
circulating among animals, including camels, cats and bats. The 2019 novel
Coronavirus (COVID-19) is a new virus that causes respiratory illness
in people and can spread from person to person.
What are the symptoms of the Coronavirus?
The virus causes flu-like symptoms, with fever, cough and shortness of
breath. At this point there is no effective treatment and no vaccine.
Symptoms appear on average 5 days after exposure (with a typical range
of 2-7 days from exposure). Early symptoms include fatigue, body aches,
feeling warm. The respiratory symptoms, cough and shortness of breath
may not appear until 8 days into the illness.
How can I protect myself?
- Cover coughs or sneezes with your elbow. Do not use your hands!
- Wash hands often with soap and water for at least 20 seconds.Use an alcohol-based
hand sanitizer containing at least 60% alcohol if soap and water are not
available. This is your best method of prevention.
- Clean surfaces frequently, including countertops, light switches, cell
phones, TV remotes and other frequently touched items.
- Contain: stay home if you are sick.
- Avoid touching your eyes, face, and mouth as much as possible.
- Practice ‘social distancing’ - stay 6 feet from anyone ill,
sneezing, or coughing.
- Non-essential travel is discouraged.
- Do not panic. Pay attention to CDC and PA Dept. of Health updates.
In addition, it is recommended that Pennsylvanians take time to prepare now.
How can the Coronavirus spread?
Human Coronaviruses spread just like the flu or cold
When should I see a doctor?
BHS would like to emphasize that the goal is not to SEE a doctor, but rather
to SPEAK with one by phone. If you have developed a fever, cough, shortness
of breath or flu-like symptoms and believe you may be infected with the
virus, you should call you primary care provider. Please stay home.
If you don’t feel well, please stay home. Please stay away from the
hospital (including the emergency department), urgent care, physician
office and workplace as much as possible. This prevents spread. Patients
who are very ill and needing acute care will be admitted to the hospital.
What if I don’t have a primary care doctor?
If you don’t have a primary care doctor, call the BHS Care Center
at 833-602-CARE (2273) for Butler Memorial Hospital and 814-226-1DOC (1362)
for Clarion Hospital.
What is Butler Health System doing to prepare for COVID-19?
Butler Health System has been keeping a close watch on the COVID-19 (Coronavirus)
outbreak since the end of 2019. COVID-19 has been declared a pandemic
by the World Health Organization.
BHS and all its locations are taking steps to protect patients and caregivers,
and to prevent and slow potential transmission of the virus. We have assembled
a team that is keeping constant watch on the situation as it evolves.
Leading the team are John Love, MD, PhD, Infectious Disease Specialist,
and David Rottinghaus, MD, Chief Medical Officer and Emergency Medicine
Specialist. The best response includes common sense, reason, and a sensible,
In anticipation of COVID-19 spreading to our area, teams of leadership,
infection control and clinicians have prepared for several weeks. Patients
are asked screening questions, including travel history to outbreak countries
and states. All BHS sites are equipped with masks and have signage screening
for flu and COVID-like symptoms.
BHS follows the latest guidance from the Center for Disease Control (CDC)
and Pennsylvania Department of Health (DOH).
Given the rapidly changing situation, we update communication daily, following
recommendations from CDC and the PA DOH.
When should I go to the emergency room?
Go to the emergency room if you feel severely ill and need immediate medical
care. Do NOT go to the emergency room just for testing. Call your PCP.
Further guidance can be found at
PA DOH website
PA DOH number is 1-877-724-3258
All Major Pennsylvania Health Insurers Will Cover Coronavirus Testing
The White House:
Strategies to Keep your Workplace, Home, School, and Commercial Establishments Safe
Sign up for weekly updates on Coronavirus.
This situation is changing rapidly. BHS regularly updates the information
on this web page.