Open Accessibility Menu
Hide
833-602-2273
833-602-2273

Visiting Hours & Guidelines

Visitation Guidelines

Masking Guidelines for all Independence Health System Policies – Click Here

Butler Memorial Hospital

Current visitation guidelines for Butler Memorial Hospital inpatients and hospital outpatient services

(No children permitted for visitation - must be 14 or older)

General Visiting Hours
Monday - Saturday: 9 a.m. – 7 p.m.
Sunday: 11 a.m. – 7 p.m.
Two visitors at a time, no children under the age of 14

Procedural Areas
All procedural areas are permitted two visitors that may accompany the patient

Intensive Care Unit Visiting Hours
2 visitors between 11 a.m. - 1 p.m. and 4 p.m. - 6 p.m.

Emergency Department
One visitor may accompany the patient

3M Maternity and Post-Partum Visiting Hours
11 a.m. - 1 p.m. and 4 p.m. - 6 p.m.

  • 1-2 support persons for labor and delivery. They must be the same two people. No visitation will be permitted in labor and delivery.
  • Visitors may wait in the waiting room on 3M if desired.
  • One support person may stay overnight with the birthing parent.
  • Two visitors at a time (in addition to the one support person) from 11 a.m. -1 p.m. and 4 p.m. - 6 p.m. on post-partum.
  • Siblings of the new baby will be permitted to visit during the 11 a.m. - 1 p.m. and 4 p.m. - 6 p.m. hours. An adult must accompany the children during their time here.
  • All visitors (apart from the newborn siblings) must be 18 years of age or older.

3 Tower Surgical
One visitor may accompany the patient

Ambulatory Patients - Outpatient Services
One person may accompany the patient

VISITORS FOR SUSPECTED/CONFIRMED COVID/QUARANTINED PATIENTS:

  • During visiting hours Infection Control will review and approve, when appropriate, routine visitation for suspected/confirmed/quarantined patients.
  • Approval will be based upon the visitor not being in isolation for COVID-19 infection, day 11 or after from a positive test or the visitor being asymptomatic and not having had contact with COVID patient within past 10 days.
  • All visitors to Suspected/Confirmed Covid/Quarantined patients and Patient Representatives must sign a waiver prior to visitation.
  • Visitors must coordinate time of their visit with healthcare providers on patient's floor.
    • Household contacts of the patient must be outside their own quarantine window (10 days after their last exposure to any known COVID-19 case, including the hospitalized patient) and without symptoms.
  • Visits within a patient's room.
    • Visitors will be provided PPE (Personal Protective Equipment) which includes a gown, gloves, eye protection, and a face mask (an N95 mask preferred).
    • It is recommended that visitors should remain 6 feet away from the patient.
    • Visitors are not permitted to visit during aerosol-generating procedures.
    • Visitors will wash their hands immediately after removing PPE.
  • Visitors may choose to visit from outside the patient's room instead. Visitors may view the patient through the glass window or doors. Doors must remain closed. Visitors may call the patient from the phone outside the room. Visitors standing outside of the COVID-19 patient's room will be limited to 15 minutes.
  • If infection control has not previously approved routine visitation for a suspected/confirmed Covid/Quarantined patient and the patient is at End of Life the following requirement must be met to allow visitation:
    • Comfort Measures Only (CMO) Order; or End-of-Life Visitation Order (may be placed by any provider caring for patient)
    • Visitor must sign the Informed Consent and Release for Visitors of Covid-19 prior to visitation.

Butler Memorial Hospital Entrance Hours:

Tower Entrance

  • Monday - Friday: 5 a.m. – 7 p.m.
  • Saturday: 6 a.m. –7 p.m.
  • Sunday: 11 a.m. – 7 p.m.

Brady Entrance

  • Monday - Friday: 7:30 a.m. – 4 p.m.
  • Closed Saturday and Sunday – Use Tower Entrance

Clarion Hospital

Current visitation guidelines for Clarion Hospital inpatients and hospital outpatient services

General Visiting Hours
11 a.m. - 6 p.m. – two visitors at a time

VISITORS FOR SUSPECTED/CONFIRMED COVID/QUARANTINED PATIENTS:

  • During visiting hours Infection Control will review and approve, when appropriate, routine visitation for suspected/confirmed/quarantined patients.
  • Approval will be based upon the visitor not being in isolation for COVID-19 infection, day 11 or after from a positive test or the visitor being asymptomatic and not having had contact with COVID patient within past 10 days.
  • All visitors to Suspected/Confirmed Covid/Quarantined patients and Patient Representatives must sign a waiver prior to visitation.
  • Visitors must coordinate time of their visit with healthcare providers on patient's floor.
    • Household contacts of the patient must be outside their own quarantine window (10 days after their last exposure to any known COVID-19 case, including the hospitalized patient) and without symptoms.
  • Visits within a patient's room.
    • Visitors will be provided PPE (Personal Protective Equipment) which includes a gown, gloves, eye protection, and a face mask (an N95 mask preferred).
    • It is recommended that visitors should remain 6 feet away from the patient.
    • Visitors are not permitted to visit during aerosol-generating procedures.
    • Visitors will wash their hands immediately after removing PPE.
  • Visitors may choose to visit from outside the patient's room instead. Visitors may view the patient through the glass window or doors. Doors must remain closed. Visitors may call the patient from the phone outside the room. Visitors standing outside of the COVID-19 patient's room will be limited to 15 minutes.
  • If infection control has not previously approved routine visitation for a suspected/confirmed Covid/Quarantined patient and the patient is at End of Life the following requirement must be met to allow visitation:
    • Comfort Measures Only (CMO) Order; or End-of-Life Visitation Order (may be placed by any provider caring for patient)
    • Visitor must sign the Informed Consent and Release for Visitors of Covid-19 prior to visitation.

Intensive Care Unit Visiting Hours
11 a.m. - 1 p.m. and 4 p.m. - 6 p.m. – two visitors at a time

Clarion Hospital Entrance Hours:

Main Lobby Entrance

  • Monday through Friday: 6 a.m. - 6 p.m.
  • Saturday: 7 a.m. - 6 p.m.
  • Sunday: 11 a.m. - 6 p.m.

Frick, Latrobe and Westmoreland Hospitals

General Visitor Information:

  • Visiting hours are 9 a.m. to 7 p.m. on in-patient nursing units, 7 days per week.
  • All visitors/support persons must be 12 years of age or older.
  • Patients who are eligible for visitors may receive two individual visitor/support persons at a time.
  • OB laboring patients may have one individual visitor and one support person. During delivery only the support person is permitted.
  • OB patients (post-partum) can have one support person and two visitors at one time during visiting hours. Sibling visitation hours are from noon to 7 p.m. Age restrictions have been lifted for siblings. One support person must accompany the sibling(s). Registration is required. The support person and sibling(s) should report to the Main Lobby desk at Westmoreland Hospital to complete registration and sign in.
  • Visitors/support persons may be asked to wear a mask. Review the Independence Health System Mask Policy here.
  • All visitors/support persons must be registered at specified entry points. Entry points include the main lobbies of Frick and Latrobe hospitals, the main lobby, Heart Center.
  • One support person may be permitted at discharge, even if outside the 9 a.m. to 7 p.m. timeframe.
  • Visitors/support persons who have a fever, cough, or other signs of illness, should not enter the hospital.
  • Visitors/support persons who have had a recent exposure to, or live with, a person who is COVID positive should not enter the hospital.
  • All registered visitors/support persons will receive a visitor pass that should be returned upon exiting the building.
  • Department/Unit staff have the discretion to limit the duration of visits based on clinical considerations.
  • Visitors/support persons should stay in the patient's room or treatment area while visiting or providing support. The cafeterias are open for use as well.

Exceptions:

  • Exceptions may be made, at the discretion of the department staff in the following compassionate care considerations:
    • Patients who are at the end of life or experiencing critical clinical situations may have additional visitors, at the discretion of unit staff.
    • Special privileges may be granted to an attendant, caregiver or family member of a patient who has an intellectual, developmental, or cognitive disability; communication barrier; or behavioral concerns.

Clergy:

  • Clergy while considered visitors, may enter hospitals outside of visitation hours. Clergy will adhere to COVID-19 guidelines, with the understanding that Catholic priests who customarily round on multiple patients could potentially overlap with other registered visitors.

COVID-19 Patients:

  • Visitors/support persons will not be permitted in rooms or on the unit of patients who have tested positive for COVID-19 or who are under investigation for COVID-19. Be assured that hospital staff will assist loved ones to remain closely connected with these patients and their treatment teams through virtual means including FaceTime and phone.

Emergency Departments:

Emergency Departments: Visitors Limited to Help Stop the Spread of Infection

  • For the health and safety of all occupants in the hospital; one support person may accompany each patient.
  • Exceptions will be made for those accompanying minors, those who have cognitive impairment or dementia, and other circumstances as identified by the treating physician after the patient has been evaluated.
  • All support persons must be healthy individuals who follow the mask policy.
  • If you are currently diagnosed with COVID-19 or have other respiratory symptoms, and are not receiving Emergency care for yourself, please ask someone else to accompany the patient.

Outpatient/Same Day Appointments:

  • Visitors/support persons accompanying patients for ambulatory, procedural, and other outpatient testing will be permitted to wait in assigned waiting areas within the hospitals. At the conclusion of the procedure/test, one visitor/support person may participate in discharge instructions and assistance with discharge.

Surgical Procedures:

  • For patients presenting to our hospitals for surgical procedures, one support person may be permitted to remain with the patient prior to and immediately after operative procedures. They will be permitted to wait in assigned waiting areas within the hospitals during the procedure.

Excela Health Medical Group Physician Offices:

  • One visitor/support person may accompany patients during a visit in EHMG offices.