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Frequently Asked Questions

If your question was not featured below, please contact your local location for more information.

BHS Coronavirus Important Information

Butler Health System Visitation Policy

Click here for our current visitation policy

What is the cost for Coronavirus testing?

The charge for Coronavirus testing is $391 and is billable to your health insurance. If you do not have health insurance the cost is $105.57. Financial assistance is available click here to learn more.

What do you do if you're feeling anxious or depressed?

BHS Family Services Outpatient Mental Health is open and welcoming new patients! We are a resource for those in the community experiencing depression and anxiety symptoms as well as any other psychosocial issue in the context of COVID-19.

Evaluation and treatment for:

  • Mental Health disorders
  • Psychosocial issues
  • Relationship and Parenting issues
  • Trauma

Services offered:

  • Diagnostic Assessment
  • Individual, marital, family and group Therapy
  • Psychiatric Evaluation
  • Medication Management

A phone or virtual visit can be scheduled by calling 724-284-4894.

The PA COVID-19 Warmline is another resource offered. This is a new state wide warmline for anyone feeling anxious related to COVID worries. This is being operated through Butler County Center for Community Resources but is available to anyone in PA. The Warmline can be reached by calling 1-855-284-2494.

What to do if you are not feeling well.

BHS emphasizes that if you are not feeling well, before visiting a doctor’s office, urgent care or emergency department, call your primary care doctor or BHS Care Center at 833-602-CARE (2273) for guidance.

How to Access Medical Records

Butler Memorial Hospital is suspending walk-ins for Medical Records as a result of the COVID-19 pandemic. Please note that staff are available to facilitate your request for records by following the process below:

You may register to view your own records on the patient portal, My BMH Health. If you are not currently registered to use the portal, you may do so through the Butler Health System website by clicking here.

Outpatient Testing Locations Temporarily Closed

Outpatient testing at all BHS locations:

If you are experiencing symptoms of fever, cough, shortness of breath, runny nose/congestion, or flu-like symptoms and have outpatient testing scheduled, please cancel your testing and contact the physician who ordered your test for further direction. Do not go to hospital or outpatient locations for walk in testing (lab, x-ray).

All patients are required to wear a mask.

What is a Coronavirus?

The novel Coronavirus, known as COVID-19 originated in Wuhan, China and has spread throughout the world over the past few months. Coronaviruses are a large family of viruses, some causing illness in people and others circulating among animals, including camels, cats and bats. The 2019 novel Coronavirus (COVID-19) is a new virus that causes respiratory illness in people and can spread from person to person.

What are the symptoms of the Coronavirus?

The virus causes flu-like symptoms, with fever, cough and shortness of breath. At this point there is no effective treatment and no vaccine. Symptoms appear on average 5 days after exposure (with a typical range of 2-7 days from exposure). Early symptoms include fatigue, body aches, feeling warm. The respiratory symptoms, cough and shortness of breath may not appear until 8 days into the illness.

How can I protect myself?

  • Cover coughs or sneezes with your elbow. Do not use your hands!
  • Wash hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer containing at least 60% alcohol if soap and water are not available. This is your best method of prevention.
  • Clean surfaces frequently, including countertops, light switches, cell phones, TV remotes and other frequently touched items.
  • Contain: stay home if you are sick.
  • Avoid touching your eyes, face, and mouth as much as possible.
  • Practice ‘social distancing’ - stay 6 feet from anyone ill, sneezing, or coughing.
  • Non-essential travel is discouraged.
  • Do not panic. Pay attention to CDC and PA Dept. of Health updates.
  • In addition, it is recommended that Pennsylvanians take time to prepare now.