Beginning Monday May 16, patients who are admitted at Butler Memorial Hospital
will be given a 4-digit Privacy Code. Patients can share this code with
family or caregivers that they want to authorize to obtain information
over the phone about their care during their hospital stay.
The initiative was developed as a project of the Patient and Family Partnership
Council for Quality and Safety, an advisory group comprised of eight community
members who have been patients at Butler Memorial Hospital or their family
members along with health system representatives. The group was formed
to assist Butler Health System in putting patients and families first,
promoting quality, safety and positive patient experiences.
“We are consistently looking for ways to improve the experiences
of our patients and their families while they are hospitalized,”
says Karen Allen, VP Patient Care Services. “This initiative was
developed to help protect the privacy of our patients and offers greater
control in the sharing of information.”
Butler Memorial Hospital joins other regional providers in implementing
a Privacy Code system for loved ones who call in for information.