Butler Health System has been named a recipient of the Women’s Choice
Award® (WCA) as America’s Best Hospitals for Emergency Care
for a second consecutive year. This coveted credential places Butler Health Systemin the top three percent for Emergency care, which was achieved by 373 hospitals,
less than 10% of the 3,800 emergency rooms that report data to the Centers
for Medicare and Medicaid.
Nationwide, Emergency Services (ES) account for more than 125 million hospital
visits annually, and all clinicians must have expertise in caring for
patients across their life span, often when their healthcare needs are
urgent and unplanned. Unlike other hospital departments that interact
with the same patient and families for an extended period, ES staffs typically
have one patient encounter, often when anxiety and fear is at its peak.
“The Women’s Choice Award® seal delivers a powerful message
to women, offering them the peace of mind that the recipient is clinically
excellent and highly responsive to the patient’s experience,"
notes Sharyn S Lee, RN, MS, FACEHP, President of the WCA Healthcare Division.
“Awarded Emergency Services Departments must achieve high rankings
on eight emergency measures including patient recommendation scores, which
is unlike any other healthcare credential recognizing providers today.”
Hospitals earning the Emergency Care Award consistently rank in the top
25 percent of the 3,800 hospitals reporting on their emergency department’s
performance to the Centers for Medicare and Medicaid Services (CMS). The
eight measures CMS publicly reports relate primarily to the amount of
time taken in the ER such as time for diagnosis, medication, and admission
to the hospital, and are weighted according to the priorities of women surveyed.
Of the eight measures reported by emergency departments to the Centers
for Medicare and Medicaid Services (CMS), women rate “door to diagnostic
time” or in other words, “door to doctor,” as the most
important criteria when selecting an emergency room. The least important
reported measure is the percentage of patients who left the emergency
department before being seen.
“Providing the best in Emergency Care is the combined effort of hospitals,
physicians, nurses and EMS Practitioners and we commend those recognized
for striving for extraordinary care,” remarked Conrad “Chuck”
Kearns, President of the National Association of Emergency Medical Technicians,
serving EMS Practitioners in 50 countries around the world.
A hospital can be eliminated from the award if they fall outside the 25th percentile for two or more of the eight measures, depending on their importance.
The award is also limited to those hospitals with a solid recommendation
on Hospital Consumer Assessment of Healthcare Providers and Systems.
“We have found that recommendations are an important consideration
used by women in selecting a hospital for themselves and their family.
By helping women know which hospitals in their area provide the best critical
care, we are able to help them make better decisions, especially when
it comes to emergency situations, “said Delia Passi, CEO & Founder
of Women’s Choice Award®.
Year after year, the Women’s Choice Award® is the only credential
that identifies the nation’s best healthcare institutions by measuring
against the needs and preferences of women, when it comes to treatment
and a quality hospital experience. This credential signifies Butler Health System’s commitment and passion towards an extraordinary healthcare experience for
women and all patients.
ABOUT THE WOMEN’S CHOICE AWARD®
Women’s Choice Award sets the standard for helping women make smarter choices by collectively
identifying the brands, products, and services most recommended and trusted
by women - those that deliver a customer experience worthy of their recommendation.
Awards are based on surveys of thousands of women, as well as research
conducted in partnership with theWharton School of the University of Pennsylvania on what drives the consumer experience for women versus men. As the leading
advocate for female consumers, WomenCertified Inc., home of the
Women’s Choice Award, created the first national award based on the ratings and preferences
of women to provide them with a collective voice. Women can make their
preferences heard and be part of the mission toward a million voices strong
by visiting the
Women’s Choice Award’s official website and joining the network.
For more information, contact